Operations

Delivery Contribution Calculator: Marketplace vs Direct

Compare what an order leaves after food, packaging, additional labor, channel fees and customer acquisition.

Unbranded insulated delivery bags on a takeout counter

Direct ordering is not automatically cheaper. A marketplace may bundle costs that a direct order leaves you to arrange. Compare the same order and the same time period using your actual agreements, not a headline rate.

Compare delivery channels

The order (both channels)

Food and drink at menu price, before sales tax and tips.

Offers you pay for, such as "$3 off orders over $20".

Food and beverage cost of the items, not their menu price.

Containers, bags, condiments, labels for this order.

Only the labor that exists because of this order.

Any remaining variable per-order cost. Not fixed overhead.

Marketplace channel

Percent of the eligible subtotal. Enter the rate from your own agreement.

Blank uses net revenue. Enter your actual charge base, which may include taxes/tips or pre-discount amounts.

Enter zero only if processing is bundled; otherwise enter the separate fixed charge.

Only if your contract bills processing separately from commission.

Blank uses net revenue. Enter your actual charge base, which may include taxes/tips or pre-discount amounts.

Only if you subsidize or pay for delivery on this order.

Direct channel (your own ordering)

The per-transaction fee from your card processor.

The percentage from your card processor.

Blank uses net revenue. Enter your actual charge base, which may include taxes/tips or pre-discount amounts.

Acquisition cost attributable to this order. Keep fixed subscriptions separate and include any additional marketplace advertising charges in that scenario.

Driver wages and mileage, or a third-party courier fee. Zero if the customer picks up.

Variable contribution is not a profit guarantee. The model ignores fixed overhead and compares the same items, subtotal, discount and basic preparation costs. Match fee bases to your agreement and compare equivalent fulfillment. Blank optional bases use net revenue; other blank costs count as zero, not confirmed absence of an unknown fee.

Get the inputs from the right records

  1. Start with menu-item revenue retained by your business after your funded discounts. Exclude tax, tips and charges not remitted to you.
  2. Cost the actual recipe and packaging for that order. Include only additional per-order labor here; keep fixed payroll and overhead in your wider profit view.
  3. Read the provider agreement and itemized statement for commission, processing and delivery. If processing is bundled, do not count it again. Fee bases can differ from net revenue; use the override fields when needed.
  4. For direct orders include the actual acquisition and delivery expense, not an assumed zero.

Contribution is not a bank deposit or net profit

Order contribution is net retained revenue less the variable costs entered. Payout deposits can contain timing differences, adjustments, taxes or other amounts. Do not divide net deposits by order count and call the result your sales ticket. Fixed costs, total payroll and wider business expenses still need their own accounts.

A worked scenario, not a provider quote

The calculator's loaded example is hypothetical and editable. Its percentages are example inputs, not advertised provider rates. Change one assumption at a time: compare a known guest collecting an order with one that needs paid acquisition and delivery. The cheaper-looking headline can change when those costs are included.

Use a small order sample before deciding

Compare a selection of your actual orders using recipe records, order values and itemized fees. Keep unusual discounts or refunds visible rather than hiding them in an average. A negative contribution deserves investigation; more such orders do not repair the loss on each order.

Check menu-item contribution or start a prep and waste log.